Privacy Policy

1. Introduction

TN-STEP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy applies to our website, mobile application, and related services (collectively, the "Services"). It outlines how we collect, use, store, and protect your personal information in compliance with applicable data protection standards and the developer policy requirements of the Google Play Store and Apple App Store.

2. Information We Collect

We collect personal and technical information to provide better entrepreneurship and education services:

• Personal Information: Name, email address, phone number, institutional details, business/project details, and account registration data provided directly by you.
• Device and Usage Information: Technical data such as device model, OS version, unique device identifiers, IP address, and application usage analytics when accessing our mobile app or web platform.
• App Permissions: Depending on the mobile app features you use, we may request access permissions (such as camera or storage access for profile pictures or project submission uploads). You can manage or revoke permissions at any time through your device settings.

3. How We Use Information

We process your data strictly for legitimate operational purposes, including:

• Institutional enrollment, student registration, and account authentication.
• Delivering training, certification programs, and tracking student performance.
• Providing customer support and communicating essential updates.
• Improving application functionality, fixing bugs, and analyzing system usage.

We do not sell, rent, or trade your personal information to third parties for direct marketing or advertising purposes.

4. Data Sharing and Third-Party Services

We only share information under strict confidentiality standards:

• Authorized Partners & Officials: Designated TN-STEP administrators, educational mentors, or partner institutional coordinators managing incubator programs.
• Service Providers: Secure third-party cloud hosting and infrastructure platforms operating on our behalf under data protection agreements.
• Legal Compliance: When required by legal mandates, court orders, or enforceable governmental requests.

5. Data Security & Storage

We employ administrative, technical, and physical security measures—including encrypted communications (HTTPS/TLS)—to protect your information against unauthorized access, loss, or alteration. Data is retained only as long as necessary to fulfill the educational services outlined in this policy.

6. Cookies and Tracking Technologies

Our website and web views within mobile applications may use cookies or similar tracking technologies (such as Google Analytics) to maintain session continuity and monitor overall platform performance. You can control cookie preferences in your browser settings.

7. User Rights and Data Deletion

In compliance with App Store and Google Play guidelines, users have the right to access, correct, or request the deletion of their personal information and associated account data. You may request account and data deletion by sending an email with your registered details to info@tn-step.org. Upon receiving your request, we will process the deletion of your account data within a reasonable timeframe, except where retention is required by law.

8. Children's Privacy

Our services are primarily intended for higher-education college students and adults. We do not knowingly collect personal information from children under the age of 13 (or under 16 where local law dictates). If we discover that a child under these age thresholds has provided us with personal data, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect app updates or regulatory changes. Any modifications will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: